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ACCOUNT EXECUTIVE
Sophisticated. Fearless. Clever. We are SFC Group, an integrated marketing and communications virtual agency focused exclusively on healthcare. We work hard because we love what we do – helping to diagnose our clients’ needs and deliver a prescription for success. As a result of our tremendous growth, we are adding a full-time Account Executive to our team.
Your Role as an Account Executive:
The Account Executive (AE) is our client’s champion within our organization, demonstrating strong ownership of the client’s brand and keeping the focus on the client’s success. You will work within our vibrant and collaborative client services team building true partnerships and acting as the primary liaison between the creative team and the client.
An SFC Group AE will support our premier healthcare clients across pharma, diagnostics, device, and integrated health systems and will likely support multiple accounts simultaneously. Your job is to ensure that you have a thorough understanding of the client’s business in order to drive the tactical execution of marketing initiatives and to help with the development of sound strategic plans. As the primary tactical lead, you will provide necessary direction and timelines to the team and track progress towards target milestones. In addition, the AE will be expected to manage the project manager and/or account coordinator on the team, giving them guidance on appropriate intra-agency routing and client service best practices and communication.
This position is entirely remote, though some occasional travel to team or client meetings will be required. This position reports to the Account Director and/or the Senior Account Director on the team.
As an Account Executive at SFC Group, you will:
- Manage and lead the agency’s day-to-day relationships with key clients
- Effectively focus the resources and efforts of the agency so that projects are completed to the highest standard – on time, on brief, and on budget for our clients
- Ensure smooth management of projects end to end, from concepting to project roll-out, with ownership of timelines, financial reporting, resourcing, and client-facing communications
- Employ a range of decision-making skills – ‘what if,’ ‘critical,’ and ‘judicious’ approaches to client initiatives
- Demonstrate an ability to organize workload and workflow
- Effectively present the agency’s decisions, recommendations, and creative direction to client team
- Write clearly and persuasively
- Ensure appropriate routing processes of materials within the agency and to the client
- Be proficient in and be able to provide support to junior personnel with our daily programs including MS Office, SmartSheet, and social media platforms such as Sprout and Hootsuite
Skills/Experience Required:- Ability to multitask in a fast-paced, high-stress, deadline-driven environment
- Proven ability to work remotely
- Demonstrated excellence in attention to detail and follow-through
- Strong foundation and ongoing growth in analytic and strategic abilities
- Creative, innovative, and proactive
- Outstanding relationship-building skills
- Project management know-how
- Strong listening skills
- Experience in communicating and “translating” complex scientific and technical information
- Persuasive oral and written communication skills
- Proven financial knowledge, including budget management
Qualifications:- BA/BS degree with coursework emphasis in Communications, Advertising, Journalism, or Science
- 5 years of healthcare marketing agency experience (e.g. pharma, diagnostics, medical devices, direct-to-physician, etc.) and knowledge of the regulatory process
- Solid track record leading development of new creative marketing programs, working with creative and digital teams, and ensuring output is on strategy, on target, and on budget
- Able to work extended hours when work volumes/tight deadlines require
About SFC GroupSFC Group is a woman-owned, full-service creative agency with a laser focus on our healthcare clients’ business successes. We are large enough to provide the full scope of integrated healthcare communication services, yet nimble enough to customize nearly every aspect of our working relationships. We work with leading innovators in the healthcare and pharmaceutical fields in areas such as strategic brand building, brand identity, creative print and digital, media strategy, buying and placement, event marketing, and real time data analytics. We revel in the opportunity to turn challenger brands into first-choice market leaders with out-of-the-box, non-traditional approaches.
Our team of agency all-stars consists of savvy healthcare executives who are sophisticated, fearless, and clever when it comes to meeting business challenges head on with unique solutions tailored to each client’s needs.
Said another way, cookie cutter doesn’t cut it with us.
We pride ourselves on reducing the distance between agency engagement and brand outcomes with our unbeatable formula for success: we listen and digest the problem, then translate it into solid executions that produce quantifiable results.
It sounds simple, because for us, it is. We get it. And we get it done for our clients.
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ACCOUNT DIRECTOR
Sophisticated. Fearless. Clever. We are SFC Group, an integrated marketing and communications virtual agency focused exclusively on healthcare. We work hard because we love what we do – helping to diagnose our clients’ needs and deliver a prescription for success. As a result of our tremendous growth, we are adding a full-time Account Director to our team.
About the Role:
The Account Director will work within our vibrant and collaborative client services team building a true partnership with our clients, coordinating strategic, creative, and digital teams to develop and manage the planning and execution of multiple projects simultaneously.
With your knack for marketing strategy and account management you will be a conduit between the agency’s internal teams and the client. Your job is to ensure that you have a thorough understanding of the client’s business and leverage that understanding to produce strategic plans and manage the tactical execution of marketing initiatives. Highly motivated and proactive, you will be an integral member of our service delivery team.
This position is entirely remote, though some occasional travel to team or client meetings will be required.
As an Account Director at SFC Group, you will:
- Develop and grow strong relationships across client and internal teams
- Support new business development and seek out and create organic growth opportunities
- Develop strategies to ensure that clearly defined objectives, messages, and deliverables are included in all work
- Orchestrate budgets and timelines, communicating project parameters and deadlines to a diverse team and ensuring that deadlines are met efficiently
- Establish sound and effective working relationships and resolve conflicts or roadblocks to either the relationship or the completion of assigned projects
- Remain flexible and accessible to clients; respond to requests in a quick and timely manner. Draft timely conference reports, briefs, and more
- Work both independently and collaboratively in a fast-paced, creative team environment
- Conduct internal and external client presentations
- Proactively generate business building ideas for the client and create opportunities to expand the agency’s business
- Maintain an up-to-date knowledge of the life science and healthcare industries understanding the target audience, business model, trends, etc.
Skills/Experience Required:
- Ability to understand clients’ business goals, to think strategically and analytically
- Top-notch verbal and written communication skills
- Excellent listening, negotiation, interpersonal, and presentation skills
- Strong attention to detail and project management skills
- Adept at using project management processes, tools, and software
- Must be creative, innovative, and proactive
- Ability to monitor and manage client’s budgets and the team’s financial performance
- Cross functional team collaboration and leadership
- Must have experience independently managing projects
- Able to work extended hours when work volumes/tight deadlines demand
- Must be able to confidently and professionally communicate with clients and internal stakeholders
- Proven ability to work remotely
Skills/Experience Preferred:
- 5-10 years of healthcare marketing agency experience (eg, pharma, diagnostics, medical devices, direct-to-physician, etc.) and knowledge of the regulatory process
- Experience in communicating and “translating” complex scientific and technical information
- Knowledge of Veeva platform a plus
About SFC Group
SFC Group is a woman-owned, full-service creative agency with a laser focus on our healthcare clients’ business successes. We are large enough to provide the full scope of integrated healthcare communication services, yet nimble enough to customize nearly every aspect of our working relationships. We work with leading innovators in the healthcare and pharmaceutical fields in areas such as strategic brand building, brand identity, creative print and digital, media strategy, buying and placement, event marketing, and real time data analytics. We revel in the opportunity to turn challenger brands into first-choice market leaders with out-of-the-box, non-traditional approaches.
Our team of agency all-stars consists of savvy healthcare executives who are sophisticated, fearless, and clever when it comes to meeting business challenges head on with unique solutions tailored to each client’s needs.
Said another way, cookie cutter doesn’t cut it with us.
We pride ourselves on reducing the distance between agency engagement and brand outcomes with our unbeatable formula for success: we listen and digest the problem, then translate it into solid executions that produce quantifiable results.
It sounds simple, because for us, it is. We get it. And we get it done for our clients.
Click Apply to learn more about joining our winning team.
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PROJECT MANAGER
Sophisticated. Fearless. Clever. We are SFC Group, an integrated marketing and communications virtual agency focused exclusively on healthcare. We work hard because we love what we do – helping to diagnose our clients’ needs and deliver a prescription for success. As a result of our tremendous growth, we are adding a full-time contract-based project manager to our team.
Your Role as a Project Manager:
The Project Manager will work within our vibrant and collaborative client services team building a true partnership with our clients, coordinating strategic, creative, and digital teams to develop and manage the planning and execution of multiple projects simultaneously.
Your job will be to ensure that projects are completed to the highest standard. At SFC Group this means precise, high-quality, and innovative solutions that are delivered on time, on-brief and on-budget for our clients.
This position is entirely remote, though some occasional travel to team or client meetings may be required. This position reports to the Client Services lead.
A Project Manager at SFC Group:
- Ensures smooth management of projects end to end, from concepting to project roll-out, with ownership of timelines, financial reporting, resourcing, and client facing communications
- Serves as the primary contact for projects within the agency, maintaining awareness of status, next steps, and challenges at all times
- Optimizes work of cross-functional project teams through close working relationships and strong communication
- Operates proactively to ensure all stakeholders are engaged and all project phases are completed efficiently, on time and on budget
- Takes initiative in learning/understanding each client’s products and services, culture/ethos and strategic marketing and positioning strategy
- Possesses exceptional interpersonal, organizational and time management skills
- Leverages excellent communication skills that can be individually adapted to get the best out of all stakeholders – internal or external
- Writes clear and detailed project documentation including statements of work, estimates, change orders and creative briefs
- Develops project plans/timelines
- Recognizes the need for adherence to process while also possessing the flexibility to adapt to changes along the way
- Resolves challenging project issues with a collaborative, solutions-focused approach, while maintaining a positive outlook
- Manages third party vendor contributions to projects
You are:
- Familiar with healthcare agency work and workflows including project initiation, requirements gathering, budgeting, project tracking and reporting, and quality assurance
- A motivated self-starter who can work autonomously yet still lead a virtual team to success
- Passionate about organization
- Excited about being part of an entrepreneurial-spirited, nimble, virtual agency
Skills/Experience Required:
- Minimum 3 years of project management experience and healthcare marketing experience (e.g. pharma, diagnostics, medical devices, direct-to-physician, etc.) and knowledge of the regulatory process
- Adept at using project management processes, tools and software; knowledge of Workamajig and Veeva platforms a plus
- Project management qualifications strongly preferred, PMP desired
- Must be creative, innovative and proactive
- Must have experience independently managing projects
- Able to work extended hours when work volumes/tight deadlines
- Must be able to confidently and professionally communicate with clients and internal stakeholders
About SFC Group
SFC Group is a woman-owned, full-service creative agency with a laser focus on our healthcare clients’ business successes. We are large enough to provide the full scope of integrated healthcare communication services, yet nimble enough to customize nearly every aspect of our working relationships. We work with leading innovators in the healthcare and pharmaceutical fields in areas such as strategic brand building, brand identity, creative print and digital, media strategy, buying and placement, event marketing, and real time data analytics.
Our team of agency all-stars consists of savvy healthcare executives who are sophisticated, fearless and clever when it comes to meeting business challenges head on with unique solutions tailored to each client’s needs
Said another way, cookie cutter doesn’t cut it with us.
We pride ourselves on reducing the distance between agency engagement and brand outcomes with our unbeatable formula for success: we listen and digest the problem, then translate it into solid executions that produce quantifiable results.
It sounds simple, because for us, it is. We get it. And, we get it done for our clients.
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SENIOR COPY WRITER
Sophisticated. Fearless. Clever. We are SFC Group, an integrated marketing and communications virtual agency focused exclusively on healthcare. We work hard because we love what we do – helping to diagnose our clients’ needs and deliver a prescription for success. As a result of our tremendous growth, we are adding a full-time Senior Copy Writer to our team.
About the Role:
You will balance creativity with common sense as a professional communicator capable of grasping challenges and devising imaginative, on-brand solutions. You will work closely with an art partner to create compelling advertising for both domestic and global clients and with other disciplines within the agency to stay on brief, on strategy, and on budget. You will collaborate to determine concept and copy direction and interact with project teams to understand business objectives and audience demographics, translating concepts into effective messaging. You will also be called upon to contribute to brainstorming and creative brief development, support proprietary processes, and effectively present and sell agency recommendations.
This position is entirely remote, though some occasional travel to team or client meetings may be required. This position reports to the Executive Creative Director.
As a Senior Copy Writer at SFC Group, you will:
- Develop concepts with Art Director partner that resolve marketing problems in a fresh, unique, and original way while supporting and building the client’s brand
- Work closely with Art Director to ensure copy tone and style are consistent with visual tone and style
- Translate creative direction and copy points from creative briefs into engaging and effective copy concepts<
- Present ideas clearly, concisely, and effectively; verbalize the thoughts behind the idea and be able to relate them back to the communications objective
- Be proactive in gaining a solid understanding of each client’s product, business, and customers
- Demonstrate the ability to handle increasing independence and responsibilities and manage time effectively to meet deadlines
- Work on multiple projects simultaneously
- Work with team members across departments to ensure constant communication on projects
- Develop proper presentation skills for client-facing projects
- Develop a working knowledge of clients’ business by reading clinical studies and trade publications
Requirements:- Bachelor’s degree in English, Journalism, or equivalent experience
- Five+ years in advertising; pharmaceutical/healthcare experience required
- Exceptional writing skills, strong command of the English language, ability to use creativity in writing, good working knowledge of medical terminology and AMA style a plus
- Strong verbal communication skills and must be able to confidently and professionally communicate with clients and internal stakeholders
- Familiarity with creation and presentation of scientific tables and statistical data
- Ability to appropriately obtain and utilize reference material
- Strong attention to detail
- Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
- Exceptional oral and written communication skills, including the ability to write in a range of voices and styles for a diverse group of clients
- Capable of troubleshooting challenges by demonstrating creative problem solving
- Understands advertising fundamentals, including positioning, branding, and principles of good creative
- Demonstrates an ability to work independently with minimal supervision
- Strong organizational skills with the ability to plan and prioritize effectively
About SFC GroupSFC Group is a woman-owned, full-service creative agency with a laser focus on our healthcare clients’ business successes. We are large enough to provide the full scope of integrated healthcare communication services, yet nimble enough to customize nearly every aspect of our working relationships. We work with leading innovators in the healthcare and pharmaceutical fields in areas such as strategic brand building, brand identity, creative print and digital, media strategy, buying and placement, event marketing, and real time data analytics. We revel in the opportunity to turn challenger brands into first-choice market leaders with out-of-the-box, non-traditional approaches.
Our team of agency all-stars consists of savvy healthcare executives who are sophisticated, fearless and clever when it comes to meeting business challenges head on with unique solutions tailored to each client’s needs.
Said another way, cookie cutter doesn’t cut it with us.
We pride ourselves on reducing the distance between agency engagement and brand outcomes with our unbeatable formula for success: we listen and digest the problem, then translate it into solid executions that produce quantifiable results.
It sounds simple, because for us, it is. We get it. And, we get it done for our clients.
Take the next step toward your ONE new career by clicking the button below to submit your resumé.
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ASSOCIATE CREATIVE DIRECTOR, COPY
Sophisticated. Fearless. Clever. We are SFC Group, an integrated marketing and communications virtual agency focused exclusively on healthcare. We work hard because we love what we do – helping to diagnose our clients’ needs and deliver a prescription for success. As a result of our tremendous growth, we are adding a full-time Associate Creative Director, Copy, to our team.
About the Role:
The Associate Creative Director, Copy, will join our team of talented writers known for exceptional and award-winning creativity. We would look to you not only for out-of-the-box creative, but the desire to take ownership of your projects and run with them. The ideal candidate will bring a mix of artistic, marketing, and business expertise to the position, promoting our clients’ brands as well as our company. We are looking for an experienced professional who can inspire and be inspired by others to take our creative efforts to the next level. You should have a natural eye for exceptional writing and a passion for delivering creative that connects with any audience.
This position is entirely remote, though some occasional travel to team or client meetings may be required.
As an Associate Creative Director, Copy, at SFC Group, you will:
- Support the Executive Creative Director with the development of concepts, strategies, and client presentations
- Develop concepts with other creative team partners that resolve marketing problems in a fresh, unique, and original way while supporting and building the client’s brand
- Ensure copy tone and style are consistent with visual tone and style
- Translate creative direction and copy points from creative briefs into engaging and effective copy concepts
- Present ideas clearly, concisely, and effectively; verbalize the thoughts behind the idea and be able to relate them back to the communications objective
- Be proactive in gaining a solid understanding of each client’s product, business, and customers
- Meet client objectives, values, budgets, and deadlines
- Lead and participate in brainstorming sessions
- Keep up with the latest trends, strategies, and technologies
Requirements:- Bachelor’s degree in English, Journalism, or equivalent experience
- 8+ years in advertising; pharmaceutical/healthcare experience required
- Exceptional writing skills, strong command of the English language, ability to use creativity in writing, good working knowledge of medical terminology and AMA style a plus
- Strong verbal communication skills and must be able to confidently and professionally communicate with clients and internal stakeholders
- Familiarity with creation and presentation of scientific tables and statistical data
- Ability to appropriately obtain and utilize reference material
- Experience leading and managing creative teams
- Proven aptitude for quick, creative thinking with acute attention to detail within demanding deadlines
About SFC GroupSFC Group is a woman-owned, full-service creative agency with a laser focus on our healthcare clients’ business successes. We are large enough to provide the full scope of integrated healthcare communication services, yet nimble enough to customize nearly every aspect of our working relationships. We work with leading innovators in the healthcare and pharmaceutical fields in areas such as strategic brand building, brand identity, creative print and digital, media strategy, buying and placement, event marketing, and real time data analytics. We revel in the opportunity to turn challenger brands into first-choice market leaders with out-of-the-box, non-traditional approaches. Our team of agency all-stars consists of savvy healthcare executives who are sophisticated, fearless, and clever when it comes to meeting business challenges head on with unique solutions tailored to each client’s needs.
Said another way, cookie cutter doesn’t cut it with us.
We pride ourselves on reducing the distance between agency engagement and brand outcomes with our unbeatable formula for success: we listen and digest the problem, then translate it into solid executions that produce quantifiable results.
It sounds simple, because for us, it is. We get it. And, we get it done for our clients.
Take the next step toward your ONE new career by clicking the button below to submit your resumé.
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Account Supervisor
Sophisticated. Fearless. Clever. We are SFC Group, an integrated marketing and communications virtual agency focused exclusively on healthcare. We work hard because we love what we do – helping to diagnose our clients’ needs and deliver a prescription for success. As a result of our tremendous growth, we are adding a full-time Account Supervisor to our team.
About the Role:
We’re looking for an Account Supervisor who loves learning and wears their passion for their team and clients on their sleeve. As an Account Supervisor, you will be the primary contact for both day-to-day project work and strategic leadership for our clients. This role involves strategy, both account planning and business strategy, and project management. You will manage relationships at all levels, both internally and with key client stakeholders, and continuously work to identify opportunities for growing and moving the client and agency business forward. Candidates must be able to leverage expert knowledge of our clients’ issues and industry insights to provide useful direction—recognizing that immersion into the category and a deep understanding of our clients’ business is critical for the success of this role. Highly motivated and proactive, you will be an integral member of our team ensuring outstanding client service and exceptional deliverables.This position reports to the Account Director and is entirely remote; although, occasional travel to team or client meetings may be required.
As an Account Supervisor at SFC Group, you will:
- Develop and grow strong relationships across client and internal teams
- Support new business development and seek out and create organic growth opportunities
- Develop strategies to ensure that clearly defined objectives, messages, and deliverables are included in all work
- Orchestrate budgets and timelines, communicating project parameters and deadlines to a diverse team and ensuring that deadlines are met efficiently
- Establish sound and effective working relationships and resolve conflicts or roadblocks to either the relationship or the completion of assigned projects
- Remain flexible and accessible to clients; respond to requests in a quick and timely manner. Draft timely conference reports, briefs, and more
- Actively participate in strategic development and ensure high quality agency output, reflective of consistently superior creative product
- Work both independently and collaboratively in a fast-paced, creative team environment
- Conduct internal and external client presentations
- Proactively identify areas of opportunity to grow accounts and drive revenue
- Oversee cross-department involvement and know when to leverage necessary resources
- Maintain up-to-date knowledge of the life science and healthcare industries understanding the target audience, business model, trends, etc.
Requirements:- Bachelor’s degree in marketing, advertising, or equivalent experience
- 5+ years of healthcare marketing agency experience (eg, pharma, diagnostics, medical devices, direct-to-physician, etc.) and knowledge of the regulatory process
- Demonstrated capability to get things done on budget and on time
- Experience communicating and “translating” complex scientific and technical information
- Ability to understand clients’ business goals and think strategically and analytically
- Ability to multi-task and pivot
- Deft at thriving a fast-paced environment, prioritizing clear and thorough communications
- Demonstrated top-notch verbal and written communication skills
- Excellent listening, negotiation, interpersonal, and presentation skills
- Strong attention to detail and project management skills
- Ability to monitor and manage client’s budgets and the team’s financial performance
- Cross-functional team collaboration and leadership
- Able to work extended hours when work volumes/tight deadlines demand
- Proven ability to work remotely
About SFC GroupSFC Group is a woman-owned, full-service creative agency with a laser focus on our healthcare clients’ business successes. We are large enough to provide the full scope of integrated healthcare communication services, yet nimble enough to customize nearly every aspect of our working relationships. We work with leading innovators in the healthcare and pharmaceutical fields in areas such as strategic brand building, brand identity, creative print and digital, media strategy, buying and placement, event marketing, and real time data analytics. We revel in the opportunity to turn challenger brands into first-choice market leaders with out-of-the-box, non-traditional approaches. Our team of agency all-stars consists of savvy healthcare executives who are sophisticated, fearless, and clever when it comes to meeting business challenges head on with unique solutions tailored to each client’s needs.
Said another way, cookie cutter doesn’t cut it with us.
We pride ourselves on reducing the distance between agency engagement and brand outcomes with our unbeatable formula for success: we listen and digest the problem, then translate it into solid executions that produce quantifiable results.
It sounds simple, because for us, it is. We get it. And, we get it done for our clients.
Take the next step toward your ONE new career by clicking the button below to submit your resumé.
Our Core Values
Our core values are central to our identity and drive our success as an agency.
If you share these values, then we could have the one career for you.
One Team. One Dream.
We are “We” not “Me.” We win—or lose—as a team. We show up for each other, we act with empathy, and we bring our best selves to work every day.
Play Hard
We know the power of positive energy. Happiness breeds efficiency and creativity. So, if a 5:00 PM wine tasting or midday gym session is what makes you happy, you do you. And we never turn down a reason to celebrate!
Deliver the Goods
We love to tackle tough problems and new challenges. We don’t believe “I can’t” is a thing. When faced with a hurdle, we jump it. Working together, nothing is impossible.
Cultivate a Fanatical Following
Through our work and our actions as people, we make fans of our clients. And by continuing to cultivate relationships in an environment of excellence, we create SFC Groupies for life.
Own It
We do what we say we’re going to do. If we see a roadblock, we course correct and communicate that immediately. We are accountable – even when no one is looking.
Creative Pioneers
We are innovators who discover creative solutions to tough problems through curiosity and a never-say-never attitude. We won’t quit, because our one mantra is, “Why not?”